100% User Freedom • Instant AutoPay Revocation
You do not need to call our helpline or deal with customer retention agents. You can immediately revoke your mandate in 30 seconds directly inside your UPI app:
Profile > AutoPay > Select StoryHub > Tap "Pause" or "Delete AutoPay".
Profile photo > Autopay > Select StoryHub > Tap "Cancel Autopay".
Profile > UPI & Payment Settings > Automatic Payments > Cancel Mandate.
If your recurring payment of ₹69.00 renews unintentionally and you have not streamed content on that billing cycle, you are entitled to a full 100% refund. Simply email refunds@storyhub.site within 48 hours of deduction with your UPI Transaction Reference ID (UTR).
Once approved, funds are credited back to the original source UPI bank account / VPA via Razorpay within 3 to 5 banking working days.